Existing Hearing Aid Customers

We are still offering postal supplies of batteries, wax filters and other hearing aid consumables. Please contact us on 01978 799387

For all existing hearing aid customers who are due for a follow up appointment we will now be completing these by telephone wherever possible in line with our new policy of limiting face to face appointments. You will be contacted by Olivia in due course. Alternatively, if you are having problems with your hearing aids we will endeavour to help as much as possible. Please see below information on our Hearing Aid Repair Services. Should none of these options be suitable you may need a face to face appointment. Please contact us directly to discuss any problems you may be having.

Hearing Aid Repair Service

Our aim is to repair all hearing aids in-house and we can offer a postal service/pick-up & drop off service wherever possible. Where necessary, if we cannot fix the problem in-house all manufacturer repairs are still available.

If you are having problems with your existing hearing aids, we ask for you to contact us by telephone first so that we can organise the most efficient mode of service. APPOINTMENT SLOTS MAY VARY & ALL SERVICES ARE APPPOINTMENT ONLY, please do not turn up without a pre-booked appointment.

For all hearing aid sent to us by post, prior to posting we strongly advise you:

  • Assure that the hearing aid(s) are packaged safely and securely to prevent damage. We recommend sending them in pocket-sized case they first came in.
  • Check that the hearing aids are insured.

For pick up/drop off services:

  • You must book your appointment slot. Please arrive on time (not early or late) to allow for adequate social distancing.
  • You will not be allowed within the premises.
  • Please make sure that the staff member at reception is aware of your arrival prior to placing your hearing aid package in in front of the door. Stand back +2meters from the door whilst your package is collected by a member of staff. We recommend that you make sure that the package is collected by a member of staff before leaving.
  • Please include your name and contact details within the package.
  • We advise that you wait in your car whilst your hearing aid(s) is being repaired and we will contact you with the outcome. Should the hearing aid(s) need to be sent for manufacturer repair we will advise you of this and organise suitable arrangement for its return to you.

Our Services

We offer all aspects of hearing care in Wrexham. Whether it be wax removal, hearing protection, music devices, hearing tests or tinnitus rehabilitation, we can help. Please click on one of the following services for more information.

Hearing Tests

Hearing Assessments

Ear Wax Removal

Tinnitus Management

Contact Us

For more information about our services or even for just a general chat regarding your hearing health, please do get in touch.

Private Hearing Aids

Hear well and stay integrated with a choice of the latest hearing aids from the best manufacturer’s brands like Phonak, Unitron, Widex, Signia, Starkey or Oticon. Our honest, unbiased and comprehensive advice helps you understand your best hearing aid features and styles. We offer a 14-day FREE trial, moneyback guarantee and fully inclusive aftercare package on all our devices to prove our dedication to your satisfaction.

Hearing Aids

Invisible, rechargeable or Bluetooth, find the best digital hearing aid technology to suit you.

14-day FREE Trial

Take your recommended pair home and try before you buy.

I was lucky enough to have a same day appointment, easy parking close by, the service is A*, everything was explained and after a consultation my hearing was restored with no issues, I was so pleased with the service, I would certainly recommend Intergrate Hearing.

Keith Markham

Olivia was kind and considerate of my father’s condition. She took the time to explain everything to him and was gentle when performing both the procedure and the hearing test. I could not recommend her enough. Thank you.

Maria Alexandra Rodrigues

My wife visited Olivia after suffering for three weeks with very severe hearing loss and pain. what a difference 20 minutes make. She had the biggest smile I’ve seen on her face for about a month. Excellent service and she’s now pain free and we can put the TV volume back to normal levels.

Shan Ryder

My ear problems started just when Lockdown was announced It meant weeks and weeks of waiting plus cancellations. I found Olivia on the web and am so glad I did. she is friendly and extremely professional. I left with hearing restored in my left ear. Fantastic! Really recommend her.

Peter Read

Get in Touch

If you have any queries or would like to register your interest in our services, please do get in touch on any of the following. Alternatively you can send us a message by filling in the contact form.

01978 799387


Integrate Hearing Wrexham
Back to Health, Wrexham
21 Grovesnor Road,
LL11 1BT

We offer all aspects of hearing care in the North West of England & Wales. To view our other clinic locations, please click here.